Effective Date: February 13, 2017
Rushmore Service Center, LLC [hereinafter referred to as “our”, “us”, or “we”] is committed to advising you of the right to your privacy, and strives to provide a safe and secure user experience. This Privacy Statement describes how we collect, use and share information obtained by and through our website. By accessing and using our website, you explicitly accept, without limitation or qualification, the collection, storage, use and transfer of information about you in the manner described in this Privacy Statement. Please read this Privacy Statement carefully, as it affects your rights and liabilities under the law. If you disagree with the way we collect and process personal information, please do not use this website.
Scope of Privacy Statement.
This Privacy Statement applies to this website. It regulates the processing of information relating to you and grants both of us various rights with respect to your personal data. It describes what type of information we collect, how we use that information, and to whom we can provide that information. It also informs you of how to notify us to stop using your information. We are located in the State of South Dakota, United States of America. You may be located in a state or country that has laws which are more restrictive about the collection and use of your personal information. However, by using our website, you agree to waive the more restrictive laws and be governed by the laws of South Dakota and the United States of America.
Information We Collect.
We collect general types of information about you when you visit and use our website, including personal information, behavioral information and demographic information.
Personal information is information that can be used to identify you. This is information which you are prompted to provide to us during the registration process or in customer service communications. This collection includes, but is not limited to, your name, address, email address, and credit card and bank account numbers.
Demographic information is information that may or may not be unique to you in the sense that it refers to selected population characteristics. Such information includes your zip code.
Third party information is information about you that we acquire from a third party which may include personal, behavioral information or demographic information.
Behavioral information is information pertaining to how you use our website, the areas of our website that you visit, what services you access. If you access our website from a computer, we may collect information about your computer hardware and software, including your IP address, geographic location, browser preference, operating system type, domain names, times that you access the internet, and other websites you have visited. If you use any location-based feature of any online or mobile service, you agree that your geographic location may be accessed and disclosed to us.
No information collected from children. You must be 18 years of age to use our website. As such, we will never knowingly collect any Personal Information from children, under the age of 13. If we obtain actual knowledge that we have collected Personal Information about a child under the age of 13, that information will be immediately deleted from our database.
No sensitive health information is collected. We do not collect information about past, present or potential future medical conditions or treatments.
Credit Card Information and Bank Account Information. We may, in certain instances, collect credit card and bank account numbers and related information when you request a product or service on our website. When the credit card or bank account information is submitted to us, such information is encrypted and is protected with SSL encryption software. We will use the credit card or bank account information for the purpose of processing and completing the transaction you requested. Such information will be disclosed to third parties as necessary to complete the requested transaction.
Cookie Type. We use “session” cookies which are not permanently stored on your hard drive. Session cookies usually expire after inactivity or when you close your browser. Session cookies allow us to keep track of this data until you have completed your search or registration.
Removing Cookies. You have the ability to accept, decline or remove cookies, at any time, by modifying your browser settings. Please see the “help” section of your browser or read more about cookies at http://cookiecentral.com.
Web Beacons. We use electronic images known as Web beacons (sometimes called single-pixel gifs, clear gifs or action tags) which allow us to collect information about your visit to our website, measure and improve the effectiveness of advertisements and track delivery of advertising. Web beacons collect only a limited set of information including a cookie number, time and date of page view, as well as a description of the page on which the Web beacon resides.
Disabling Web Beacons. Because Web beacons are the same as any other content request, you cannot opt out or refuse them. However, they can be rendered ineffective by either opting out of cookies or changing the cookie setup in your browser.
How We Use Information Collected.
Customer Support Services. We will use the information to confirm your registration and complete transactions requested by you or verify information you have provided to us to assist you with any support services you request.
Improving Our Website. We use the information we gather to respond to any inquires you make, operate and improve the functionality of our website.
Disclosure of Information to Others.
We do not disclose your social security number, credit card or banking information to third parties not assisting us with supplying your request for products or services without your authorization.
Product and Service Delivery. We share your information with third parties who help us in the delivery of the products and services you have requested.
Website Functionality. We share your information with companies and individuals we employ to perform technical functions on our behalf. Examples include third parties who host our website process credit card payments and analyze our data.
Anonymous information. We share aggregated anonymous information about you, combined with other persons using our website with third parties, so that they can understand the kinds of visitors that come to our website, and how those visitors use our website. This includes demographic and behavioral information.
Legal Process. We disclose your information if legally required to do so, or at our discretion, pursuant to a request from a governmental entity, or if we believe in good faith that such action is necessary to (a) conform to legal requirements or comply with legal process; (b) protect our rights or property, or our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.
Acquisition or Merger. We may disclose and transfer your information to a third party who acquires any or all of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In the event we become the subject of an insolvency proceeding, whether voluntary or involuntary, we or our liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of, such information in a transaction approved by the court.
We endeavor to safeguard and protect your information. When you submit information on our website, such information is protected both online and offline. We have security measures in place to protect against the loss, misuse, and alteration of personal information under our control. The servers in which we store your information are kept in a secure physical environment. The servers have industry standard firewalls. Access to such servers is password protected and access by our employees is limited. Please be advised that, although we take commercially reasonable technological precautions to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure; therefore, we cannot and do not warrant that your information will be absolutely secure. Any transmission of data at or through our website is at your own risk. However, access to your information is strictly limited and not accessible to the public.
Changes to Privacy Statement.
We reserve the right to make material changes to the substance of this Privacy Statement. We will post those changes through a prominent notice on the website, so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.
Changes to Your Personal Information.
You may contact us to make changes to the personal information we collect. This includes, but is not limited to, your name, address, telephone number(s), and email address, credit card number(s) or bank account(s). You may contact us at 1-866-950-7300 or by mail at Rushmore Service Center, PO Box 5507, Sioux Falls, SD 57117-5507. “Do Not Track” Signals or Other Mechanisms.
We do not respond to such signals or other mechanisms.
California Resident Rights.
California law permits California residents who provide personal information to a business with whom he/she has established a business relationship, for personal, family, or household purposes (“California customer”), to request certain information regarding third parties to whom their information was shared once a calendar year. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediate prior calendar year. To obtain this information from us, please send an email message to Rushmore@RushmoreServiceCenter.com or at the address below with “Request for California Privacy Information” in the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in the response.
Contact US With Any Questions.
Please do not hesitate to contact us with any questions or requests you have regarding our services or this Privacy Statement. We can be reached as follows:
In writing to:
Rushmore Service Center, LLC
3820 N Louise Ave
Sioux Falls, SD 57107