FAQ
Q: I received a notice in the mail from Rushmore Service Center. What does this mean?
A: Please contact Rushmore Service Center and we can help explain what your notice may mean and how to resolve it. We are here to help!
Q: How do I contact Rushmore Service Center?
A: You may contact us at (866) 950-7300 between the hours of 7:00 AM and 9:00 PM Central time Monday – Thursday, 7:00 AM and 5:00 PM Friday or 8:00 AM and 12:00 PM Saturday. You can also contact us in writing at:
Rushmore Service Center, LLC
P.O. Box 5508
Sioux Falls, SD 57117-5508
Q: How can I make a payment?
A: You can make an on-line payment by selecting Make A Payment from our website. Checking, debit or credit card options are available. We also accept check by phone, credit and debit cards by phone or you may send a payment via check or money order to our mailing address.
Q: Payment mailing address?
A: You may send payments to:
Rushmore Service Center, LLC
P.O. Box 5507
Sioux Falls, SD 57117-5507
Q: What should I do if I dispute this debt?
A: If you feel that this debt is not yours, or if you dispute the amount of the debt owed, please contact us at 1-866-950-7300. If you live in the New York City area, please contact us at 1-866-950-3200.
Q: How do I obtain a detailed statement showing the charges?
A: If you wish to see a statement, a list of charges, or validation of the debt, you may send your request in writing to our correspondence address listed above.
Q: What are my rights under the Fair Debt Collection Practices Act (FDCPA)?
A: All debt collectors are required to follow the regulations found in the Fair Debt Collection Practices Act. You can find the details of the act here:
