One of the most important aspects in any long term and successful relationship is effective two-way communication. Rushmore Service Center understands how vital effective communication and responsiveness are and is focused on making sure we fulfill our client’s needs. Our goal is to ensure questions are answered and needs are met with accuracy and promptness.
- Dedicated and “on call” contact availability.
- Daily online reporting via 24/7 web access.
- Batch track MIS.
- Dollars collected MIS.
- Promise MIS.
- Customer status report.
- Acknowledgement report.
- Performance report.
- Remote call monitoring and auditing.
- Customizable and portable data.
- Site visits welcome.